All students must ensure they have checked their personal insurance companies pre-re
All students must ensure they have checked their personal insurance companies pre-re
Payment is required in full at the time of booking.
The only exception is when you take advantage of a payment plan (agreed directly with Frenchie’s Aesthetics Training and Treatments or PayPal Credit to spread the balance over a third party payment plan.
Should you have a discount code, gift voucher, offer or other credit on file applicable, please ensure you apply this at the time of making payment as these cannot be applied retrospectively once payment has been made. Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction.
All course fees are non-refundable and non-transferable.
PayPal Credit only: Courses purchased using PayPal Credit would not be subject to the ‘Cooling Off’ period as this credit is for an agreed maximum ongoing credit limit and not tied directly to booking for the course(s). If you wish to cancel PayPal Credit, you would need to contact PayPal and clear the credit account balance outstanding with them directly. Any courses cancelled at our discretion, would be applied as a credit on file to rebook or transfer to alternative training.
In line with new legislation, consumers may wish to visit the following website in the event of any dispute European Online Dispute Resolution.
Frenchie’s Aesthetics Training and Tretments is unable to offer refunds for cancellations outside of our control, i.e. adverse weather conditions, terrorist attacks, flooding, industrial action or Visa refusals. An alternative training date will be offered. We are not responsible for any loss of income, accommodation/travelling costs students may incur due to the cancellation of courses.
Additional Terms & Conditions Relating to Course Packages & Promotional Offers
· Discount will be on stated packages only. Any saving stated refers to the saving made against the full, standard individual course fees for the courses included within that package or the usual course package price itself. Discounted packages cannot have any further discount applied.
· Courses within the Packages must be attended by the same person.
· Courses within the Packages cannot be changed or substituted with any other courses, only the specified courses will be provided.
· We reserve the right to amend course prices or run promotions at any time, without prior notice.
· All courses booked as part of the Package deals are non-refundable and non-transferable under any circumstances. Any reschedules of dates will be at the discretion of The Beauty Academy and subject to the rescheduling fee of £25 per training date, where deemed possible.
· Dates must be selected at time of booking. Training dates are subject to availability at preferred training centre & places are not confirmed until your booking has been processed by our team. All training booked as part of a package must be taken within 6 months of date of booking the package.
Cancellation or Transfer of Training Dates
Rescheduling Requests & Fees
In the event of a genuine reason for cancellation (proof of which may be required); of a confirmed training date notified prior to the booked training date, a request for a transfer will be considered at the discretion of The Team (subject to availability). If successful, an administration fee of £25.00 per course date will be charged. Non-attendance where no prior notice is given will be handled at the discretion of Frenchie’s Aesthetics Training and Treatments and may result in loss of course fees. This is applicable only to courses booked at full price only.
Should you be unable to attend a confirmed training date for medical reasons, a valid medical certificate covering the named student and day of the booked training will be required to waiver the fee to reschedule. Under medical or compassionate circumstances (proof of which may be required) and where immediate reschedule might not be possible; a credit for all or part of the course fee may be placed on file as a gesture of goodwill. Credits will be valid towards training courses only and run for a period of up to 6 months from the date of issue at which time the course fees would be forfeited. No refund of course fees can be issued.
Booked training is non-transferable to an alternative student. Please ensure the booking is made giving the correct name of the person attending the course at the time of making payment. Amendments to this will be chargeable at £25 per course date/person, where possible for a change to be accommodated and a minimum of 48 hours’ notice prior to the course date is required, in writing.
In the event that the Training School should have to cancel your course for reasons outside of our control; Frenchie’s Aesthetics Training and Treatments will endeavour to give students at least 24 hours’ notice of any cancellation by telephone and/or email. We are not responsible for any accommodation/travelling costs students may incur due to the cancellation of courses.
All practical training must be completed within 6 months of booking your course, unless otherwise agreed in writing at the time of booking. Should you fail to attend your original training dates for any reason and the course later be retired or amended in content, no refund or difference in courses fees will be offered. You may however, look to use the course fees on file as a credit towards payment for an alternative course of your choosing within 6 months of the original date of booking. Students who fail to book, attend or reschedule training within 6 months of enrolling upon their course (taken from date of making first payment) will forfeit any course fees paid. We cannot offer any refunds, credits or substitute training in such circumstances.
Minimum Student Age
We accept all students aged 16 years or over for our training courses. With regret due to insurance reasons, we are unable to accept students aged under 16 years on the day of training for face to face courses.. Please note most insurers will only provide public liability (beauty therapist) insurance for working with the general public to those aged 18 or over, although some selected companies will accept those aged 16 or over.
All pre-requisites are our own, some insurance companies may require different pre requisites for some courses. If your insurance provider will not insure you we would suggest trying a different company.
Please arrive at the training centre for 10.15 for a 10.30am start. Courses finish at approximately 4.00pm unless otherwise stated. A short break for lunch is provided during which we recommend students remain within the training centre (food and refreshements are provided, please let us know 48 hours prior to the course if you have any dietary requirements). This is to avoid disruption for other students on the course please ensure you keep to your times. Should you encounter a delay please let us know at your earliest convenience.
In the event that you are extremely late arriving in the morning and the course has already started please contact our Bookings Team to reschedule by emailing email@example.com – Please note a fee of £25 will apply to reschedule your training.
Please therefore ensure you allow sufficient time for travelling and returning from lunch. Make use of Google maps on smart phone or print map/directions from our website when planning your journey beforehand, to assist you to locate the centre on the training day.
All students must attend the full training day until 4pm. Should you choose or need to leave a course before the approximate end time of 4pm, you will forfeit any course fees and may not achieve your diploma.
Confirmation of Bookings
Once you have booked a training course you will receive an email within 24 hours to confirm the booking (for bookings made within office hours. Outside of these hours; confirmation will be sent on the next working day).
If booking a course online, please note that your booking is not confirmed until a Confirmation Email has been sent by our Booking Team to acknowledge your booking. The online payment receipt does not form a guaranteed or confirmed booking.
If booking last minute courses or courses scheduled for within less than 48 hours, please call to book so that we can confirm availability to you prior to payment. Where a course booked online outside office hours is unavailable or cancelled, an alternative date will be offered or a refund of the course fee paid will be given within 28 days.
No reimbursement will be made for travel/accommodation/childcare costs for cancelled/unavailable courses booked at last minute online. Where booking online less than 24 hours prior to a scheduled course date, please call us at 9.00am on the day of the training to confirm your booking has been received and chosen training is available.
Should a receipt for payment be required, please see your confirmation email this at the time of booking or within 12 months of completing the training. Beyond this time, receipts cannot be issued.
Be sure you're covered
Understand complications from a simple patch test reaction to vascular occlusion with our thorough online training course